Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to firstname.lastname@example.org.
- Phone Case Questions
- Watch Band Questions
- Bags Quesions
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you as soon as possible!
Phone Case Questions
Yes, leather phone cases are known for their durability. Genuine leather is a strong and long-lasting material that can withstand daily wear and tear, providing excellent protection for your phone.
Most leather phone cases are designed to fit specific phone models. Before purchasing, ensure that the case you choose is compatible with your phone model to ensure a perfect fit.
Yes, many leather phone cases are compatible with wireless charging. However, it's recommended to check the product specifications or consult with the manufacturer to confirm wireless charging compatibility.
To keep your leather phone case in great condition, it's recommended to regularly wipe it with a soft, damp cloth to remove dust and dirt. Avoid exposing it to excessive heat, moisture, or direct sunlight, which can damage the leather. Applying a leather conditioner occasionally can help maintain its suppleness.
Watch Band Questions
Leather bands are available for various Apple Watch models, including the latest series. However, it's important to check the band's compatibility with your specific Apple Watch model before purchasing
Most leather watch bands feature adjustable sizing options. They typically come with multiple buckle holes or a buckle-and-tang design, allowing you to find the perfect fit for your wrist.
Leather is not water-resistant, and prolonged exposure to water can damage it. It is generally recommended to remove leather watch bands before swimming, showering, or any activity involving water to ensure their longevity.
To maintain the quality of your leather watch band, avoid exposure to excessive moisture, sunlight, or heat. If the band gets dirty, gently wipe it with a soft, damp cloth. Avoid using harsh chemicals or cleaners, as they can damage the leather. Occasionally applying a leather conditioner can help keep the band moisturized and prevent it from drying out.
Yes, leather bags are known for their durability and longevity. Genuine leather is a robust material that can withstand daily use, making it an excellent choice for bags that need to carry essentials.
To clean your leather bag, use a soft, damp cloth to gently wipe away any dirt or stains. Avoid using harsh chemicals or abrasive cleaners, as they can damage the leather. Applying a leather conditioner periodically can help maintain its softness and prevent drying or cracking.
While most leather bags are water-resistant to some extent, it's best to avoid exposing them to heavy rain or excessive moisture. If your bag gets wet, gently pat it dry with a soft cloth and allow it to air dry in a well-ventilated area.
Yes, genuine leather develops a natural patina as it ages, which adds to its character and beauty. Over time, you may notice changes in the color and texture of the leather, making your bag unique and distinctive.